Privacy Policy

Last updated: September 30, 2026

This is a draft template, not reviewed by a lawyer. Have qualified legal counsel review it — including whether PIPEDA or other applicable privacy law requires additional disclosures — before relying on it as your actual privacy policy.

This Privacy Policy explains what information PatchMatch collects, how it's used, and who it's shared with.

1. Information We Collect

Data	From
Email & password	Account sign-up (Consultants & Suppliers)
Name / company name	Account sign-up and profile
Equipment needs, quick picks, search history, favorites, chosen search distance	Consultant account activity
Equipment listings, dispatcher/owner phone numbers, insurance info	Supplier profile
Supplier base location: a map point (latitude/longitude) and a place label, e.g. "Fort St. John, BC"	Supplier sign-up and profile — chosen from our town list, the device's location, a map pin, or typed coordinates
Consultant's current location	Your device's location, requested when you search (only if you allow it), or a nearest town you pick if location is off — used for that search only and never stored
Callback phone number on a booking request	Entered by the Consultant; shown to the Supplier so they can call back
Reviews and star ratings	Submitted by Consultants after contacting a Supplier
Subscription/billing status	Stripe (we never see or store your card details)

2. How We Use This Information

To match Consultants with Suppliers who have the equipment they need.
To show Consultants the Suppliers within the search distance they choose (50, 100, 200, 350 or 500 km; 350 km unless they pick another), nearest first, with the straight-line distance to each.
To let Suppliers manage their listing, inventory, and subscription.
To display reviews and ratings to help Consultants choose a Supplier.
To process Supplier subscription payments via Stripe.
To communicate with you about your account.

3. Who We Share It With

Google Firebase — hosts our authentication and database (Google Cloud infrastructure).
Stripe — processes Supplier subscription payments. We only receive Stripe's confirmation of payment status, never full card numbers.
Twilio — sends PatchMatch's text messages, which go only to Suppliers: booking requests and call follow-ups to the Supplier's dispatch number. Twilio receives that phone number and the message text. Consultants are never sent text messages; they see booking updates in the app.
OpenStreetMap — if a Supplier opens the map to drop a pin for their base location, map images are loaded from OpenStreetMap's tile servers, which receive your IP address and the map area being viewed, as with any website that shows their maps. See the OpenStreetMap Foundation privacy policy.
Other users — a Supplier's company name, base location (place label and its distance from the searcher), phone numbers, and equipment list are shown to Consultants searching the Service. A Consultant's name/company is shown to a Supplier they contact. Reviews (name and comment) are visible to anyone browsing that Supplier's listing.

We do not sell your personal information to third parties.

4. Your Location

Consultants: when you search for equipment, your device is asked for your current location so we can show the closest Suppliers and how far away each one is. Your location is used only during that search, on your device. It is never stored — not in our database, not in your browser's storage, and not anywhere else — and it is never shown to or shared with Suppliers. If you don't allow location, you can pick your nearest town instead, which is handled the same way. The search distance you choose (for example 100 km) is saved with your account so it's there next time; that's a setting, not a location.

Suppliers: a base location is required to list equipment, because Consultants find Suppliers by distance. It's stored with your listing and can be changed any time in your profile. If you use "Use my current location", that point is saved as your base, so use it from your yard or shop — not from a job site you don't want listed.

Town names and coordinates come from GeoNames (geonames.org, CC BY 4.0), included with the Service — looking up a town doesn't send it to any outside service.

5. Local Storage

The Service uses your browser's local storage to remember a small amount of data on your device (for example, migrating favorites saved before you created an account). A Consultant's location is never kept in local storage. This data stays on your device and isn't transmitted to us directly.

6. Data Retention

We retain account data for as long as your account is active. You can request deletion of your account and associated data at any time (see Section 7).

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at mbur8755@icloud.com. Note that deleting your Supplier account removes your listing from search, and deleting your Consultant account removes your saved favorites and search history.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes take effect means you accept the updated policy.

9. Contact

Questions about this Privacy Policy? Contact us at mbur8755@icloud.com.